Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Umo Regional Stored Value EDITED
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Umo Regional Stored Value EDITED
Stored Value balances of less than ten dollars ($10) were converted to 1-ride passes on June 1, 2026. Full Fare riders received between 1 and 4 rides. Half-Fare riders received between 1 and 8 rides. These passes are called “1Ride Pass (SV)”
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Umo Regional Stored Value EDITED
All 31-day passes were replaced with equivalent passes.
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Umo Regional Stored Value EDITED
Riders with unused 10-ride passes were not affected. Partially used 10-ride passes were converted to an equivalent number of single-ride passes. These passes are called “1 Ride Pass (Tr).”
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Umo Regional Stored Value EDITED
Riders can check their balances at the PART CTC Ticket Window, by calling the PART Call Center at (336) 883-7278., in the UMO App (for mobile accounts only), or by registering a UMO account at https://www.touchpass.com/en-US/.
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Umo Regional Stored Value EDITED
Yes. Stored Value and passes expire 1 year after purchase.
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Umo Regional Stored Value EDITED
This is a first step towards greater UMO connection between PART Express, Link Transit, Greensboro Transit Authority, High Point Transit, and the Winston-Salem Transit Authority.
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Umo Regional Stored Value EDITED
No! Your existing UMO Card or App will continue to work. New cards are available at the CTC at no charge throughout the month of June 2026.
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Umo Regional Stored Value EDITED
Email UMO@partnc.org or call the call center at (336) 883-7278.